SHIPPING

Shipping Information

Introduction

At Light-Pulse, we’re committed to getting your innovative lighting products to you as quickly as possible! We work with trusted shipping partners to deliver your orders worldwide. Here’s everything you need to know about our shipping process.

Shipping Times

Due to high demand, orders may take 2–4 weeks to arrive after processing. We appreciate your patience as we ensure your products are carefully prepared and shipped to you!

  • Processing Time: Orders are typically processed within 1–3 business days.
  • Delivery Time: Once shipped, expect your order to arrive within 2–4 weeks, depending on your location and customs clearance.
  • Note: Shipping times may vary due to factors like holidays, customs delays, or global shipping conditions. We’ll keep you updated every step of the way.

Shipping Costs

  • Free Shipping: Enjoy free standard shipping on all orders over $50!
  • Standard Shipping: For orders under $50, a flat shipping fee of $5.99 applies.
  • Expedited Shipping: Currently unavailable, but we’re working on faster options for the future.

Where We Ship

We proudly ship worldwide! Whether you’re in the US, Europe, Asia, or beyond, we’ll deliver your Light-Pulse products right to your door. Please note that some remote areas may experience slightly longer delivery times.

Tracking Your Order

Once your order ships, you’ll receive a tracking number via email. Use it to monitor your package’s journey to you. If you don’t receive your tracking number within 5 business days of ordering, please reach out to us at info@light-pulse.co.

Important Notes

  • Customs and Duties: International orders may be subject to customs fees or import duties, which are the responsibility of the buyer. Contact your local customs office for more details.
  • Address Accuracy: Please double-check your shipping address at checkout. We’re not responsible for delays or lost packages due to incorrect addresses.
  • High Demand Notice: Due to high demand, orders may take 2–4 weeks to arrive. For any questions or updates, email us at info@light-pulse.co.

Contact Us

Have questions about your shipment? We’re here to help! Email us at info@light-pulse.co, and we’ll get back to you within 24–48 hours.